Sample error: 404 not found. The server can not find the requested page: http://www.sitename.com/blabla (port 80)
Known to happen when: software is used (usually fresh installation/migration) under temporary URL.
Temporary URL format: http://server.domain.com/~cpanelusername/ .
Error usually appears on all site pages except ones that refer to direct file. URL: http://server.domain.com/~cpanelusername/index.php will work , but http://server.domain.com/~cpanelusername will results in 404 not found error.
Admin Panel accessibility: Not accessible.
Possible Solution:
1. open ow_includes/config.php file >> make sure that your temporary URL is used for OW_URL_HOME line.
2. open main .htaccess file and add following rewrite rule right after “RewriteEngine On” line:
RewriteBase /~cpanelusername
SkaTips 
Hi,
I followed your reply to “page not found – 404” question. I have a similar question when I sent event data from javascript/ajax to a custom PHP snippet on the server. The status code: 404 was returned by XMLhttpRequest object. My PHP page is on server! My question is how can I get skadate to recognise my PHP page? Will the suggestions you made for similar problem apply to me? Or What suggestions do you have for my specific problem?
Many thanks,
Folapitan
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I think that in your case all you will need to do is to add an additonal rewrite rule for your custom .php page in .htaccess file. Rule you will need to add is:
RewriteCond %{REQUEST_URI} !/yourfilenamehere\.php
Add it after: RewriteCond %{REQUEST_URI} !^/index\.php
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Hi Jane,
Thanks alot for this suggested snippet. I’m still trying it with .htaccess, the first file in my document root. I will update you about any success.
Many thanks,
Folapitan
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Hi Jane,
I thought to get back to you on my progress with the snippet. As it stands, I have not been able to run my custom.php with the snippet. There are no errors, is just that Skadate has some higher rules somewhere preventing the use of foreign php script! Here is my .htaccess modification from the document root:
Options +FollowSymLinks
RewriteEngine On
AddEncoding gzip .gz
AddEncoding gzip .gzip
ForceType text/javascript
ForceType text/css
RewriteCond %{REQUEST_URI} !^/index\.php
RewriteCond %{REQUEST_URI} !/ow_ds_script/custom\.php
RewriteCond %{REQUEST_URI} !/ow_updates/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/
RewriteCond %{REQUEST_URI} !/ow_cron/run\.php
RewriteCond %{REQUEST_URI} !/e500\.php
#RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$ [NC]
RewriteCond %{REQUEST_FILENAME} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$ [NC]
RewriteRule (.*) index.php
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I can see that you have added RewriteCond %{REQUEST_URI} !/ow_ds_script/custom\.php
Is ow_ds_scrip is a custom directory as well? If yes, you must also add a rewrite rule for whole directory first.
Like will look like
RewriteCond %{REQUEST_URI} !/ow_ds_script/
So overall you should have 2 custom lines. One for whole directory and second one for file.
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Many thanks,
Folapitan
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Hi Jane, Thanks for the quick response. I have a custom directory as you’ve noticed. So I added as below:
...
RewriteCond %{REQUEST_URI} !^/index\.php
RewriteCond %{REQUEST_URI} !/ow_ds_script/
RewriteCond %{REQUEST_URI} !/ow_ds_script/custom\.php
RewriteCond %{REQUEST_URI} !/ow_updates/index\.php
...
I got the same result – 404 error! Also, I have tried just the custom.php without directory, no luck.
Any other suggestions please? I appreciate your time.
Regards, Folapitan
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Dear Folapitan,
Unfortunately at this stage I am afraid that there is not much I can help you with without acutally having access to your server. If you feel safe providing:
– your site URL
– your FTP details
you can send them to oxskatips@gmail.com .
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Thanks Jane for the support and advice. I have actually decided to purchase a one-time support service from skadate. Hopefully, they will point me in the right direction. Otherwise, I will contact you again. Cheers, Folapitan.
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Hi Jane, Hope you well!
Just to let you know. I solved the custom.php issue like below:
In document root, I put custom.php. Then added your suggestion to before last line. Voila! It worked!!
RewriteCond %{REQUEST_URI} !^/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/
RewriteCond %{REQUEST_URI} !/ow_cron/run\.php
RewriteCond %{REQUEST_URI} !/e500\.php
RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$ [NC]
RewriteCond %{REQUEST_FILENAME} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$ [NC]
RewriteCond %{REQUEST_URI} !/custom\.php
RewriteRule (.*) index.php
Thanks for sheding light 🙂
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welcome =)
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