Issue: location field is not visible / available for managent in Admin Panel >> Users >> Profile questions.
Known to happen when: plugin re-installation, plugin updates.
To resolve the issue:
Some theme related images in SkaDate / Oxwall are in .png format and some are in .svg . Depending on your server configurations .svg files might be blocked . On front end this will result in missing images. Example: image to the left has missing svg console icons. Image to the right is the way console should have looked like:
If you have faced such issues you need to trigger Continue reading
This post describes what to do if you have faced Invalid argument `$email` error in SkaDate / Oxwall software.
When: usually appears after mass mailing.
You can face blank white page while performing any process in SkaDate / Oxwall software.
Blank white page is indicating that an error occurred BUT your server is configured in a way to hide those errors visually on front end of your site.
If you face blank white page in SkaDate / Oxwall software:
There could be a lot of reasons for Internal Server Error. Will be adding detected ones in this post. Feel free to share anything you have personally encountered in comments.
Deactivate plugins via database only when:
Be aware that plugin deactivation will not fix the issue. It will just hide it, so that you can access your admin panel and do further actions to actually resolve the issue.
To deactivate the plugin:
Sample error: you edit/add translation to the text key >> click “Save”>>page just refreshes>> changes are not saved.
Sample error: 404 not found. The server can not find the requested page: http://www.sitename.com/blabla (port 80)
Known to happen when: software is used (usually fresh installation/migration) under temporary URL.
Temporary URL format: http://server.domain.com/~cpanelusername/ .
Error usually appears on all site pages except ones that refer to direct file. URL: http://server.domain.com/~cpanelusername/index.php will work , but http://server.domain.com/~cpanelusername will results in 404 not found error.
Admin Panel accessibility: Not accessible.
Possible Solution:
1. open ow_includes/config.php file >> make sure that your temporary URL is used for OW_URL_HOME line.
2. open main .htaccess file and add following rewrite rule right after “RewriteEngine On” line:
RewriteBase /~cpanelusername
Sample error: Plugin not found.
If DEBUG mode is set to “true” following error message might also be visible:
file_get_contents(): SSL operation failed with code 1. OpenSSL Error messages: error:14090086…
Explanation: None
Known to happen when: updating plugins.
Admin Panel accessibility: Accessible.
Possible Solution: Check which version of PHP is used on your server. If 5.6 version is used, downgrade it to 5.4. Try updating plugins once again after that.
Sample error: Fatal error: Class ‘WyswygRequiredValidator’ not found in /public_html/ow_plugins/mailbox/classes/new_message_form.php on line 86
Explanation: Core platform is using certain class that no longer exists in updated version of the plugin.
Known to happen when: certain plugin is updated before core platform.
Admin Panel accessibility: Not accessible.
Solution: Updating core platform. There are 2 available options…
SkaTips 